Safeguarding the privacy and confidentiality of your personal information is of the utmost importance to us, whether you interact with us by telephone or through the Internet. We are dedicated to protecting the privacy and security of your online information, and all information you share with us over the Internet.

Security and privacy

Our system employs some of the newest and most proven technologies to ensure that your assets and personal data are secure and that all your transactions remain completely confidential.

Encryption

To ensure your privacy, all transactions are encrypted using the latest technologies. These technologies transform all Internet-based communications between you and e*PRIMEVEST — from your password to your trades—into a string of unrecognizable numbers. Only e*PRIMEVEST system and your computer can decode the information. This process safeguards your investing session from intruders.

Filters and firewalls

To provide additional layers of security, we use filtering routers and firewalls. Filtering routers verify the source and destination of each transaction. Firewalls shield our customer service network from outside sources. Through these systems, internal accounts are protected from outside access and the structure of our internal networks remains invisible to outsiders.

Additional security measures

New advances in security technology are occurring daily, and we are constantly evaluating our online security measures to ensure that we’re providing the highest level of privacy and safety for you, our customers.

Your Role:

Despite our stringent security efforts, some important security measures also rest with you. Because your transactions are protected by your individual password, be sure to keep your password a secret. For optimal security, be sure to memorize your password. We also encourage you to change your password from time to time.

Your Responsibility

Your first use of our Online Investing service confirms your agreement to and understanding of the guidelines explained in our agreement and disclosure statement, which describes in the aspects of using our service. You are responsible for keeping your online password, account numbers, personal identification information, and other account data confidential.

e*PRIMEVEST cannot be responsible for customer errors or negligent use of the service and will not cover losses due to:

• Input errors or misuse of the service.
• Negligent handling or sharing of passwords leading to unauthorized access to accounts.
• Leaving a computer unattended during a e*PRIMEVEST session -- click "Sign Off" to end your session.
• Failure to report known incidents of unauthorized account access within 2 business days.

Use of "cookies"

To provide you with high-quality customer service and an effective web site, we may use "cookies" as part of our interaction with your browser. In fact, this use of cookies is a common practice on most web sites.

Cookies are tiny electronic messages a web server provides to your web browser. The message contains information that is then stored on your computer and sent back to the server when your browser requests pages from the server.

Cookies can only be read by the server that has sent the cookie to the browser; they cannot be used to retrieve any information from your computer. What’s more, cookies do not collect or transmit any personally identifiable information about you.

Computer viruses cannot be transmitted through cookies.

Why we use cookies

We use cookies for a number of reasons: To make your browsing experience more convenient (for example, by storing passwords and logon IDs so you don’t need to enter this information every time you access our web site); to personalize your online session (for example, to customize pages based on the information contained in the cookie); and to track your activity on our web site so we can quickly respond to your service needs.

Disallowing cookies

You may disallow cookies by making the appropriate selection from your browser options. However, please keep in mind that certain services require cookies for effective delivery. When this is the case, you’ll receive a notice that you will need to allow cookies to receive the service. In addition, if you do allow cookies, PRIMEVEST will always treat the information supplied through these cookies with the same security and privacy protection as any other customer information we receive.

Links to other web sites

On some occasions, our web site may include links to other web sites that we believe may be of interest to you. In those cases, we will only link to sites that uphold our corporate standards. However, we are neither responsible for the content of those sites, nor their policies toward collecting customer information.

Changes to our to our security and privacy statement

We will continue to refine our Internet policy to meet the needs of you, our customers. If we make any changes to our Internet policy, we will outline those changes on our web site. We reserve the right to make changes to this policy and related procedures at any time.